General Insurance · intermediate

Health Insurance

Health insurance as general and health insurers sell it: the kinds of policy, room-rent limits, co-pay and deductibles, waiting periods, disclosure of pre-existing disease, why claims are refused, IRDAI's current rules and the Insurance Ombudsman.

8 lessonsFact-checked 8 October 2026
  1. 01Types of Health InsuranceThe main kinds of health cover — indemnity and benefit-based, individual, family floater, group, top-up and super top-up — how each one pays, and what portability carries across when a policyholder changes insurer.
  2. 02Room Rent CappingHow a room-rent limit in a health policy works, why choosing a costlier room can reduce much more than the room charge through proportionate deduction, and how ICU limits fit in.
  3. 03Co-pay & DeductibleCo-pay and deductible — the two main ways a health policy makes the policyholder share the cost of a claim — how each is calculated, how they combine with each other and with room-rent limits, and who collects them.
  4. 04Waiting Period TypesThe three main waiting periods in a health policy — initial, specific-disease and pre-existing disease — the 36-month ceilings in force since 1 April 2024, and what happens to them on portability, on a higher sum insured and on a lapse.
  5. 05Pre-Existing Disease DisclosureWhat counts as a pre-existing disease, why it has to be disclosed in the proposal form, what an insurer may do with a disclosed condition, the consequences of hiding one, and the 60-month moratorium that limits later disputes.
  6. 06Claim Repudiation CasesWhat it means when a health claim is repudiated, the grounds insurers most often rely on, why a cashless approval is not the last word, and the route a policyholder can take when a claim is refused.
  7. 07IRDAI Health Insurance GuidelinesThe rules IRDAI currently applies to health insurance: where they are found, what they fix (waiting-period ceilings, the moratorium, free-look, portability, cashless and claim timelines), what they leave to each product, and the standard Arogya Sanjeevani policy.
  8. 08Ombudsman Case SummariesHow the Insurance Ombudsman resolves health insurance disputes: who can complain and when, the ₹50 lakh limit, mediation and awards, the time limits, and the consumer-commission alternative. The cases described are illustrations, not reported decisions.

Free learning from the Trustner Group. Trustner Academy is an education initiative of the Trustner Group, whose companies work across insurance broking and investment services, with offices in Bangalore, Guwahati, Kolkata, Hyderabad and Mumbai. Everything here is for learning only — it is not advice, a recommendation or an offer of any product. Scenarios are illustrative. Rules and figures change; check the current regulation, scheme document or policy wording before acting on anything.